Customer Service
Our customer account specialists (CAS) have a combined experience of over 35 years in the packaging industry and understand your packaging needs. We know that high quality customer service is key to making your experience with Weatherchem a positive one and our specialists are here to make the ordering process easy and effortless for you.
Customer Satisfaction
Weatherchem truly values our customer satisfaction and we're excited to reveal the latest results of our 2007 customer satisfaction survey.
- "Excellent customer service" was one of the top reasons customers listed for why they purchase caps from Weatherchem
- Over 90% of our customers rated the customer service at Weatherchem as either excellent or above average.
- The majority of respondents rated Weatherchem in the top 10% for overall performance when compared to other packaging suppliers
- Weatherchem met on-time delivery expectations for 100% of customer survey respondents
Customer Testimonials- "From sample requests to placing the order to on-time delivery, Necta Sweet's relationship with Weatherchem has been very positive."
- General Manager at NSI Sweeteners, Inc. - “Weatherchem is a reliable supplier that provides a superior product and backs it up with service and quick response to issues.”
- Packaging Development Manager at Pharmavite - In addition to quality service and a commitment to new product design, Weatherchem was also appealing to 21st Century because it allows the company to “buy more ‘Made in USA,’”
- President of 21st Century - “Our relationship with Weatherchem goes back many years, and as our business grew, so did our need for Flapper closures. Weatherchem’s staff has always been accommodating and never hesitated to help. We look forward to many more years with them”
- Owner of Cedar Hill Seasonings
